Dear customers, all prices includes VAT 20%.

Delivery of the products:
The ordered goods are delivered by a courier company to the delivery address specified by the customer (or until requested by the office) in accordance with the specified Delivery Tariffs and these General Terms and Conditions.

Delivery time:
Delivery time depends on the availability of the items. If we have all the ordered products in stock, the delivery is within 2 days from the moment of dispatch. The normal time to fulfill and send an order is 1-2 working days. If the product is not in stock (especially in cases of exhausted import or insufficient quantity produced) the time is longer.
It should be taken into account that each order requires a technological lead time: talking with the customer and clarifying the details, packaging, preparation of inventory, shipment, bill of lading and courier request. In this regard, orders placed after 3.00 p.m. are likely NOT to be received the following day.
In the presence of circumstances leading to a delay in the execution of the order longer than described, the customer will be notified in a timely manner on the indicated contact phone number.

We currently offer delivery to Bulgaria with the following rates:

Econt - To the Customer address

The service is valid for any populated place on the territory of Bulgaria. Term of delivery 1 working day or according to schedule for small settlements. The shipment is delivered personally to the recipient against a signature.

kg up to 1 up to 2 up to 5 up to 10 up to 15 up to 20 +1 kg
price: 7.60 9.00 10.90 15.80 20.80 24.20 +0.64/kg

Econt - ON DEMAND in the office

The service is valid for any populated place on the territory of Bulgaria. Term of delivery 1 working day or according to schedule for small settlements. The shipment is delivered personally to the recipient against a signature at the courier office specified by the customer. When placing the order, the customer explicitly indicates in the "Add a comment to the order" field at which courier office he wishes to receive the shipment at.

kg. up to 1 up to 2 up to 5 up to 10 up to 15 up to 20 +1 kg.
price: 6.10 7.50 9.40 14.30 19.00 22.00 +0.55/kg.

Additional charges for courier services

1.5% cash on delivery fee and 0.5% insurance of the shipment are added to the delivery price / courier service! Delivery on Saturday is charged additionally with BGN 2.40. In the case of a shipment sent with insurance, the customer has the right AFTER PAYMENT to ask the courier to wait and in his presence to open the shipment and check it. In case of goods damaged during transport, the customer fills in an objection on the form provided by the courier and the amount will be refunded.

Option: local pickup

Use this option ONLY for products that do not require physical delivery: for example for Software - Electronic licenses (codes that are sent electronically, via e-mail or sent as a comment to the order). This option is available only with a cashless payment method - Bank transfer, PayPal, Virtual POS terminal! Customers who wish to receive their goods in OUR warehouse can also specify this option when ordering.

Conditions for submitting a complaint

Mandatory conditions for recognition of warranty service

1. To inform us about a defect by phone or e-mail.
2. To send the defective component by courier under the following conditions:
- to be packed in the original or in a suitable packaging for transport, which guarantees preservation of the component.
- breakable components are shipped with insurance !!!
- the component / product must be accompanied by a warranty card and a detailed description of the damage / defect;

3. Kamea Ltd will repair or replace the defective component under warranty within 30 days of receiving it at the service center of the Company. The company will refuse warranty service in case of non-compliance with the above mandatory conditions and in the cases described in the WARRANTY TERMS announced on the website and the warranty card accompanying the component.
4. If it is found that the sent component is not defective, the transport FROM and TO the Customer (courier service) will be paid by the customer + BGN 10 for the diagnostics performed.

All Products are NEW with Warranty
All prices includes VAT 20%

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